Terms of Use
Effective Date: October 2025
Welcome to Nova NRG (“Nova NRG,” “we,” “us,” “our”).
These Terms of Use (“Terms”) govern your access to and use of our website, services, and communications. By visiting our website, submitting a form, or engaging with us via phone, text, or email, you agree to these Terms.
If you do not agree, please discontinue using our website and services immediately.
1. Who We Are
Nova NRG is a U.S.-based solar and home improvement company providing renewable energy, roofing, and residential solutions.
Our services include consultation, system design, installation, financing coordination, maintenance, and customer education.
Business Name: Nova NRG
Website: www.novanrg.us
Phone: +1 786-244-8474
2. Acceptance of Terms
By using our website or submitting any information through our forms or platforms, you confirm that you:
Are at least 18 years old or have legal capacity to enter into a binding agreement.
Have read, understood, and agreed to comply with these Terms and our Privacy Policy.
Consent to electronic communication for business and service purposes.
Nova NRG may update these Terms at any time. Updates become effective once posted on this page. Your continued use constitutes acceptance of any changes.
3. Services Overview
We use your information to provide and improve our services, including:
Responding to your inquiries and scheduling consultations
Preparing custom solar or roofing proposals
Processing financing, tax credits, or rebate applications
Delivering installation updates and post-installation support
Sending updates, reminders, and offers (with your consent)
Managing our career and recruitment processes
Complying with applicable laws and utility requirements
All offers are subject to eligibility, location, financing approval, and compliance with local utility and permitting regulations.
4. No Guarantee or Warranty of Results
While Nova NRG strives to deliver exceptional results, we cannot guarantee specific savings, performance, or outcomes.
Factors such as utility rate changes, weather conditions, or property structure may affect results.
Estimated savings, timelines, or energy production are projections, not promises.
5. Ownership of Content
All content, logos, graphics, images, videos, text, and designs on this site are the property of Nova NRG or its licensors and are protected by copyright, trademark, and intellectual property laws.
You may not copy, reproduce, modify, or distribute any materials without our written permission.
Exceptions: You may download or print limited portions for personal, non-commercial use, provided you do not alter or misrepresent the materials.
6. User Responsibilities
By using our website or services, you agree:
To provide accurate and complete information.
Not to use our site for unlawful purposes.
Not to attempt to hack, scrape, or misuse our systems.
Not to impersonate Nova NRG employees or partners.
To comply with all applicable federal, state, and local laws.
We reserve the right to deny access, terminate accounts, or take legal action if these Terms are violated.
7. Quotes, Proposals, and Financing
All proposals and quotes are estimates only until verified by inspection, utility approval, or lender confirmation.
Financing programs are subject to approval by our trusted lending partners, including GoodLeap, Sunlight Financial, EnFin, and Climate First Bank.
Nova NRG is not a lender and does not make credit decisions. We may share necessary information with financing institutions solely to process your application.
8. Communications and Consent
By submitting your contact information, you authorize Nova NRG and its partners to communicate with you via:
Phone calls (including recorded or monitored lines)
SMS/MMS text messages (including automated systems)
Email, chat, or CRM platforms
Message and data rates may apply.
You can opt out of promotional messages anytime by replying STOP.
Consent is not a condition of purchase.
9. Third-Party Links and Integrations
Our website may contain links or integrations with external platforms (e.g., financing partners, CRM portals, review widgets, or manufacturer sites).
Nova NRG is not responsible for third-party content, privacy practices, or actions.
We encourage you to review their respective terms and policies before engaging.
10. Privacy and Data Security
Your privacy is important to us.
Our Privacy Policy explains how we collect, store, and protect your personal information.
We maintain strict data security practices, including encryption, access controls, and trusted CRM infrastructure.
However, you acknowledge that no online transmission is 100% secure, and you agree to use our services at your own risk.
11. Limitation of Liability
To the fullest extent permitted by law, Nova NRG and its officers, affiliates, partners, or contractors are not liable for:
Any indirect, incidental, or consequential damages
Business interruptions, lost data, or loss of profits
Damages resulting from service delays, third-party actions, or unforeseen events (e.g., natural disasters)
Our total liability to you will not exceed the total amount paid for services directly provided by Nova NRG.
12. Indemnification
You agree to defend, indemnify, and hold harmless Nova NRG, its employees, partners, and contractors from any claims, damages, or losses arising from:
Your use of our website or services
Violation of these Terms
Misuse of our content or materials
Unauthorized sharing of confidential information
13. Disclaimers
“As Is” Use: Our website and materials are provided on an “as is” and “as available” basis.
No Warranty: We make no warranties or representations, express or implied, regarding accuracy, completeness, or fitness for a particular purpose.
Availability: We do not guarantee uninterrupted access or error-free operation of our site or systems.
14. Termination
We may suspend or terminate access to our website or services at any time without notice if you violate these Terms or engage in fraudulent or unlawful activity.
Upon termination, your rights to use our content and services immediately cease.
15. Governing Law
These Terms are governed by and construed under the laws of the State of Florida, without regard to conflict-of-law principles.
Any dispute will be resolved through binding arbitration or small claims court in Miami-Dade County, Florida.
16. Contact Us
If you have questions about these Terms, please contact:
Nova NRG Legal & Compliance Department
+1 786-244-8474
www.novanrg.us
17. Acknowledgment
By using this website or submitting your information, you acknowledge that you have read, understood, and agreed to these Terms of Use.
Nova NRG is one of the fastest-growing residential solar and home improvement providers in the United States. Trusted by thousands of homeowners, we deliver customized solar solutions and expert roofing services backed by leading technology and financing partners—making it easier to protect your home, cut energy costs, and invest in a sustainable future.